Backup & Recovery Policy
How EduInsight approaches continuity, backups and recovery.
- Published
- 4 May 2026
- Last updated
- 5 January 2026
- Next review
- 5 January 2026
- Version
- Version 1
Backup approach
EduInsight uses secure cloud infrastructure providers and managed backup capabilities to support service recovery and continuity.
Backups are protected by access controls and provider-managed encryption. Backup details such as exact locations, paths and schedules are not published for security reasons.
Backups are intended for service recovery, not as a customer-facing version history for individual user changes.
Recovery
If a material service issue occurs, EduInsight will prioritise restoring secure access to the platform and protecting customer data integrity.
Recovery steps may include restoring platform services, validating data consistency and communicating with affected customers.
Customers should keep local copies of any exported reports or records they need for their own governance archives.
Security note
These public policies intentionally use general security descriptions. We do not publish exact infrastructure providers, deployment locations, internal routes or implementation-level operational details.
This policy is reviewed regularly to ensure compliance.