Data Retention Policy
Retention and deletion principles for EduInsight data.
- Published
- 4 May 2026
- Last updated
- 5 January 2026
- Next review
- 5 January 2026
- Version
- Version 1
Retention principles
EduInsight keeps customer data for as long as needed to provide the service, meet contractual obligations, support audits, maintain security and comply with legal requirements.
Schools and organisations can manage retention expectations for observation, feedback and reporting records according to their own governance responsibilities.
Audit, billing and security records may be retained for longer where needed for accountability, fraud prevention, dispute handling, tax or legal obligations.
Deletion
Customer deletion requests are handled in a controlled way to avoid accidental loss, orphaned records or cross-tenant impact.
Deleted or archived records may remain in backups until the normal backup lifecycle completes.
EduInsight may retain limited records where necessary to evidence deletion, maintain security or comply with legal duties.
Security note
These public policies intentionally use general security descriptions. We do not publish exact infrastructure providers, deployment locations, internal routes or implementation-level operational details.
This policy is reviewed regularly to ensure compliance.